Shipping & Delivery

Currently, we deliver to Gauteng only. We have delivery zones based on postal codes with each zone allocated specific days for deliveries. Customers are encouraged to make note of the delivery days to their location and place orders on time to avoid any delays.

Below are the delivery zones:

Johannesburg Zone (Postal Code Extensions: 20*, 21*)

• 🚚 Deliveries On Tuesday & Fridays - Free
• 📦 Collection - Free
• 🚚 Next Day Delivery - R89 

Pretoria Zone (Postal Code Extensions: 00*, 02* ,01*)

• 🚚 Deliveries On Wednesdays - Free
• 📦 Collection - Free

East Rand Zone (Postal Code Extensions: 14*, 15*, 16*)

• 🚚 Deliveries On Thursdays - Free
• 📦 Collection - Free

 West Rand Zone (Postal Code Extensions: 17*)

• 🚚 Deliveries On Mondays - Free
• 📦 Collection - Free
• 🚚 Next Day Delivery - R89

For all Gauteng addresses that fall outside the zones above, the following delivery cost will apply:

• 🚚 Standard Shipping (Outside Delivery Zones) - R90

📦 Collection is available for all locations. 

Packaging

All food products are dispensed in reusable glass jars or bottles, ranging from 125ml to 3L. Although products are priced according to weight, no one likes a half-empty jar, therefore we have determined the weight of each product in the volumes available, and the price will reflect this.

We work with a deposit system for the glass jars and bottles, similar to the milk bottle exchange of old. You pay a fully-refundable deposit on every jar. When you place your next order, we will deliver your order and pick up the empty jars you may have and provide you with a credit on your account, or alternatively, refund you the amount. If you do not intend to order from us again, please contact us with regards to our return address to receive your deposit refund.

We ask that you take care of the jars and not use them for anything other than the intended purpose, as you are essentially renting the jars from The Unwrapped Co. Unfortunately, we cannot provide a refund for broken or damaged jars. Once returned, jars will be cleaned and sanitised.  

Packaging for delivery may not be 'pretty', as we consciously choose to use recycled boxes and packaging material.

Please contact us at info@theunwrappedco.co.za if you have any further questions.