Referral Program Terms and Conditions

Customer Referral Program Terms and Conditions

The Unwrapped Co Pty Ltd. ("Unwrapped Co" or “We”) offers brand supporters (“Referrer” or “You”) the opportunity to participate in its referral program (the “Program”). We reserve the right to amend or terminate the Program at any time, for any reason. The Program is administered by Unwrapped Co.

Referrers are bound by these Terms and Conditions by participating in the Program. By participating in the Program, Referrers agree to use the Program in the manner specified in these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorized to register as a Referrer or to participate in the Program in any other manner. Referrers may not participate in the Program where doing so would be prohibited by any applicable law or regulations.

We reserve the right to modify or amend at any time these Terms and Conditions and/or the methods through which Rewards are earned. We reserve the right to disqualify any Referrers from participation in the Program at any time at our sole discretion, including without limitation if he/she does not comply with any of these Terms and Conditions or otherwise fails to comply with any applicable laws (including, without limitation, through any failure to include any disclosures as required by Unwrapped Co).


No part of the program is directed to persons under the age of 18. IF YOU ARE UNDER 18 YEARS OF AGE, YOU MAY NOT USE, ACCESS OR PARTICIPATE IN THE PROGRAM AT ANY TIME OR IN ANY MANNER.

  1. How the Program Works
  2. Program Participation, Generally
  1. To participate in the Program, Referrers should visit and follow the on-screen instructions to refer friends or colleagues to the program by entering their contact information in the relevant fields.
  2. Individuals who receive a referral via a Referrer are "Friends" (or, singly, a “Friend”). An "Eligible" Referrer who is fully compliant with these Terms and Conditions may receive "Reward(s)" for every "Qualified Referral” (all terms in quotes to be understood as defined below).
  3. By participating in the Program, a Referrer represents that he or she has her Friends’ prior consent to provide their contact information.
  1. Eligible Referrer
  1. To be "Eligible," a Referrer must:
  2. Be a legal resident of South Africa; and
  3. Be at least 18 years old.
  1. Making a Referral
  1. A Referrer must register at to make a referral. No previous purchase is required (purchasers and non-purchasers alike are eligible). Once a Referrer refers a Friend, he/she will be provided with a confirmation email and will be contacted if a Qualified Referral is made by the referred Friend within 12 months.
  2. Referrers must respect the spirit of the Program by only referring real individuals who meet the requirements of these Terms and Conditions. Referrers cannot refer themselves. For example, a Referrer may not create multiple or fake accounts with Unwrapped Co or participate in the Program using multiple or fake email addresses or identities.
  1. Qualified Referrals
  1. A “Qualified Referral” means that all the following conditions are met:
  2. The Friend completed the purchase of at least R100 of Unwrapped Co Zero Waste products in one order and purchased. If a Friend purchases with Unwrapped Co using any other method except the referral link, the registration will not count as a Qualified Referral and the Referrer will not earn Credit;
  3. The Friend had not previously made a purchase with Unwrapped Co under any email address or alias;
  4. The Friend is a) a legal resident of South Africa b) at least 18 years old; and
  5. Only one Qualified Referral can be earned for each Friend, up to a maximum of ten (10) Friends per calendar year, unless otherwise allowed by Unwrapped Co. Any additional or subsequent purchases made by a Friend will not be considered Qualified Referrals and thus not be entitled to the benefits of Qualified Referrals.
  1. Earning Rewards
  1. Referrer shall receive one (1) reward (each, a “Reward”) in the form and value determined by Unwrapped Co for each verified Qualified Referral generated by Referrer. A maximum of ten (10) Rewards may be earned by the Referrer per calendar year for Qualified Referrals. Any additional or subsequent referrals made by a Referrer will not be considered Qualified Referrals and thus not be entitled to the Reward unless otherwise allowed by Unwrapped Co.
  2. Rewards may be redeemed in the form of a voucher code.
  1. Verified Qualified Referrals
  1. Rewards are subject to verification. Unwrapped Co may delay a Reward for the purposes of investigation. Unwrapped Co may also refuse to verify and process any transaction Unwrapped Co deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions, or believes will impose potential liability on Unwrapped Co, its subsidiaries, affiliates or any of their respective officers, directors, employees, and representatives. All of Unwrapped Co's decisions are final and binding, including decisions as to whether a Qualified Referral or Reward is verified.
  1. Transfer and Value of Credit 

Rewards may not be redeemed for cash. Rewards are not transferable and may not be auctioned, traded, bartered or sold. Upon termination of the referral program or any portion thereof for any reason, any unredeemed Rewards that have not yet been delivered to Referrer are forfeited.

  1. Privacy.

Referrers may participate in the Program made available by Unwrapped Co in order to refer their Friends to Unwrapped Co as potential new Unwrapped Co customers. To do this, Referrers must necessarily submit personal information about themselves and their friends, such as name and e-mail address information, so that Unwrapped Co can send communications to the Friends on the Referrers’ behalf. The personal information will be collected, processed and used in accordance with Unwrapped Co’s Privacy Statement. Referrers understand that, in addition to the initial communications to Friends, Unwrapped Co may also use the personal information to send to Friends additional follow-up communications on behalf of the Referrers in order to encourage or remind the Friends to complete a purchase. The personal information may also be used by Unwrapped Co to contact Referrers with regards to their participation in the Program and to send to Referrers additional communications from Unwrapped Co.

III. Content Ownership and Use.

  1. Unwrapped Co’s online platform and the Program contain content that includes: designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other content (collectively, "Content"). As between Referrer and Unwrapped Co, all Content is the property of Unwrapped Co or its licensors and is protected under copyright, trademark, and other laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on Unwrapped Co’s online platform or the Program is the exclusive property of Unwrapped Co and is protected by copyright.
  2. License to You
  1. Unwrapped Co authorizes you, subject to these terms, to access and use Unwrapped Co’s online platform, the Program, and the Content solely for your personal, noncommercial use. This license is revocable at any time without notice and with or without cause. The unauthorized use of the Content may violate copyright, and applicable communications regulations and statutes and is strictly prohibited. You must preserve all copyright, trademarks, service marks, and other proprietary notices contained in the original Content on any copy you make of it.
  1. Trademarks
  1. The registered or unregistered logos, product and service names contained in Unwrapped Co’s online platform or the Program are or may be trademarks of Unwrapped Co or its licensors (the "Marks"). Without Unwrapped Co’s prior written permission, and except as solely enabled by any link as provided by Unwrapped Co, you agree not to display or use in any manner the Marks.

  1. Liability.
  2. By participating in the Program, Referrers agree to:
  1. Be bound by these Terms and Conditions, the decisions of Unwrapped Co and its designees, and the Privacy Policy of Unwrapped Co;
  2. Defend, indemnify, release and hold harmless Unwrapped Co, its parent companies, affiliates and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, operation or administration of the Program (collectively, the "Released Parties"), from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to Referrers’ participation in the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person(s) and/or the awarding, receipt and/or use or misuse of the Program or any Reward); and
  1. Unwrapped Co shall not be liable for:
  1. Late, lost, delayed, stolen, misdirected, incomplete, unreadable, inaccurate, unreliable, garbled or unintelligible entries, communications or affidavits, regardless of the method of transmission;
  2. Telephone system, telephone or computer hardware, software or other technical or computer malfunctions, lost connections, disconnections, delays or transmission errors;
  3. Data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials;
  4. Any printing, typographical, administrative or technological errors in any websites or materials associated with the referral program; or
  5. Claims, demands, and damages in disputes among Referrers or between Referrers and Friends; or
  6. Any other injuries, losses or damages of any kind resulting from acceptance, possession or use of a reward, or from participation in the Program, that were not reasonably foreseeable to Unwrapped Co at the relevant time.
  1. Unwrapped Co disclaims any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Program, and reserves the right, in its sole discretion, to cancel, modify or suspend the Program should a virus, bug, computer problem, unauthorized intervention or other cause beyond Unwrapped Co’s control corrupt the administration, security or proper operation of the Program.
  2. Unwrapped Co shall not be liable to any Referrer for failure to supply any Reward or any part thereof, by reason of any acts of God, any action(s), regulation(s), order(s) or request(s) by any governmental or quasigovernmental entity (whether or not the action(s), regulations(s), order(s) or request(s) prove(s) to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, tornado, tsunami, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slowdown, civil disturbance, insurrection, riot, or any other similar or dissimilar cause beyond any of the released parties' control.
  3. Unwrapped Co reserves the right to cancel or suspend the Program should Unwrapped Co determine, in its sole discretion, that the administration, security or fairness of the Program has been compromised in any way.
  4. If a solution cannot be found to restore the integrity of the Program after the occurrence of Prohibited Conduct (as defined below), Unwrapped Co reserves the right to cancel, change, or suspend the Program.
  5. Prohibited Conduct, Generally
  1. Referrers agree not to use the Program to:
  2. Violate applicable law;
  3. Infringe the intellectual property rights of Unwrapped Co or any third parties;
  4. Stalk, harass, or harm another individual;
  5. Collect or store personal data about other Referrers;
  6. Impersonate any person or otherwise misrepresent Referrer's identity;
  7. Interfere with, disrupt or violate the Terms and Conditions or servers or networks connected to the Program; or disobey any requirements, procedures, policies, or regulations of such networks;
  8. Interfere with another Referrer's use of the Program;
  9. Attempt to gain unauthorized access to the Program, other accounts, computer systems, or networks connected to the Program;
  10. Transmit any file that contains viruses, worms, trojan horses, or any other contaminating or destructive features;
  11. Conduct any illegal activity or solicit the performance of any illegal activity or other activity that infringes the rights of others;
  12. Resell, barter, trade, auction or otherwise generate income by providing access to the Program to others.
  1. Bulk Distribution ("Spam")
  1. If a Referrer provides a Personal Link to to a Friend by email, the email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members.
  2. Bulk referrals, distribution to strangers, or any other promotion of a Program in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Unwrapped Co’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's participation in the Program. Unwrapped Co has a no-tolerance spam policy.
  3. Unwrapped Co has no obligation to monitor the content provided by Referrers; however, Unwrapped Co may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.
  4. While Unwrapped Co is the actual sender of the referral email, each Referrer must nonetheless comply with applicable law. Referrers who do not comply with the law, including antispam laws, are obligated to indemnify Unwrapped Co and all of the Released Parties against any liabilities, costs and expenses incurred as a results of such violation.
  1. Fraudulent and Suspicious Behavior
  1. Unwrapped Co may prohibit a Referrer from participating in the Program or receiving a Credit or Reward, in Unwrapped Co’s sole discretion, if Unwrapped Co determines that such Referrer is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way by cheating, hacking, deception, or any other unfair playing practices of intending to annoy, abuse, threaten or harass any other Referrers or any representatives of Unwrapped Co.
  2. Use of any affiliate website, affiliate network properties, automated systems, script, or macro to participate is strictly prohibited and will result in disqualification.
  3. Referrers may not enter with multiple or fake emails addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the Program or receive a Reward.
  4. Unwrapped Co reserves the right to disqualify any Referrer and/or cancel any Reward(s) if Unwrapped Co finds a Referrer to be tampering with the entry process or the operation of the Program or violating these Terms and Conditions in any way.